Bk65 Terms & Conditions — Please Read Before Use

1. General Terms & Conditions

Bk65 is an internationally licensed online gaming and betting platform. These Terms & Conditions ("Terms") apply to the bk65.app website and all associated mobile applications and services.

1. These Terms apply to all users in Bangladesh and across South Asia.
2. By registering on bk65, you confirm that you have read and agreed to these Terms & Conditions in full.
3. Bk65 reserves the right to update these Terms & Conditions at any time. Users will be informed via email or in-platform notification.
4. This platform is strictly for individuals aged 18 and above. Registration by minors is not permitted.
5. Bk65 reserves the right to suspend or close any account at any time without providing a reason.
6. These Terms & Conditions apply in both English and Bengali. In the event of any dispute, the English version shall take precedence.

2. Account Registration & Eligibility

Opening an account on bk65 requires meeting certain eligibility conditions. All information provided during registration must be accurate and truthful.

• You must provide your full name, date of birth, email address, and mobile number when registering.
• Each person may register only one account. Creating multiple accounts will result in all accounts being suspended and balances may be forfeited.
• Bk65 may request a national ID card, passport, or other documents for identity verification at any time.
• Accounts created with false information will be closed immediately and no funds will be returned.
• It is solely the user's responsibility to keep their account password secure.
• Creating or operating an account on behalf of or in the name of another person is strictly prohibited.

3. Deposits & Withdrawals

All transaction rules on bk65 are clearly defined. Full details on payment methods, limits, and processing times are provided below.

• Withdrawals must be made using the same method used for the original deposit — transfers to third-party accounts are not permitted.
• Multiple deposits in a single day are allowed, subject to the applicable daily limit.
• Account verification must be completed before any withdrawal can be processed.
• Deposits are currently free of charge. However, fees imposed by the payment gateway may apply.

4. Bonus & Promotion Terms

All bonuses and promotions on bk65 are subject to specific terms. Please read these terms carefully before claiming any bonus.

1. Welcome Bonus: A bonus of up to 100% is available on your first deposit. The wagering requirement for this bonus is 10x (you must wager 10 times the bonus amount).
2. Reload Bonus: Special reload bonuses are available for deposits made on specific days of the week. Each offer carries its own terms and conditions.
3. Cashback Offer: Weekly cashback is calculated on total net losses. No wagering requirement applies to cashback.
4. Free Bet: Promotional free bets can only be used on specific events. A 3x wagering requirement applies before winnings from free bets can be withdrawn.
5. Referral Bonus: Both parties receive a bonus when you refer a friend. The referral bonus activates once the referee makes their first deposit.

5. Betting Rules

All betting activity on bk65 is governed by specific rules, which are strictly enforced to ensure fair play.

• Once a bet is confirmed, it cannot be cancelled unless the event is called off.
• Bk65 reserves the right to void any bets placed due to a system error or abnormal odds.
• If a bet is not accepted during live betting due to a network issue, the amount will be returned to your balance.
• Coordinated betting across multiple accounts on the same match — including match fixing or arbitrage — is strictly prohibited.
• The maximum single bet amount is set per event and market.
• If an event is cancelled or abandoned, all bets are automatically voided and stakes are returned to your balance.
• For e-sports betting, if a match is suspended and does not resume within 24 hours, the bet will be considered void.

6. Responsible Gaming Policy

Bk65 believes gaming is purely for entertainment. We take the mental and financial well-being of all our users seriously, which is why the following safeguards are in place.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Loss Limit: You can set your own limit on how much you are willing to lose over a given period.
• Self-Exclusion: You can temporarily self-suspend your account for a chosen period.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Parental Controls: A family member can contact support to help restrict the use of your account.

7. Privacy & Data Protection

Bk65 is committed to protecting users' personal information. Our data collection and usage practices are fully transparent.

• Information provided at registration is used solely for identity verification and service delivery.
• Personal information is never sold or shared with third parties, except where required by law.
• All data is protected with 256-bit SSL encryption. Server security is audited on a regular basis.
• Even after your account is closed, certain information may be retained for a specified period for legal and compliance purposes.

For more details, visit our Privacy Policy Visit the page.

8. Account Closure & Suspension

Bk65 reserves the right to suspend or permanently close an account under the following circumstances.

• Any breach of these Terms & Conditions.
• Suspected fraud, deception, or illegal activity.
• Creating multiple accounts or misusing bonuses.
• Suspected money laundering or terrorist financing.
• Use of a false identity or forged documents.
• Abusive behaviour or threats directed at the customer service team.

Users may request account closure at any time. You will have the opportunity to withdraw your verified balance before the account is closed.

9. Complaints & Dispute Resolution

Bk65 follows a fair and structured process for handling any complaints or disputes.

1. Please reach out to customer support first via live chat or email.
2. An initial response will be provided within 48 hours of a complaint being submitted.
3. For more complex issues, we aim to provide a resolution within a maximum of 7 business days.
4. If you are not satisfied with a decision made by bk65, you have the right to appeal to the licensing authority.
5. In all dispute resolutions, bk65's logs and records will be considered final and conclusive evidence.

10. Changes to Terms & Contact

Bk65 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Users will be notified via their registered email, and the updated date will be reflected on the website.

• Updated terms take effect 7 days after they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Contact our support team for any questions or assistance.